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Why or Why Not?
What some of the major trends that are driving adoption of managed services?
Are managed services receiving the attention of senior executive decision makers?
Do carriers and service providers see this as an opportunity achieve competitive differentiation in the market?
If so how? If not, why not?
What are the key success factors in harnessing managed services to generate new revenue?
What barriers or problems or old ways of thinking need to be overcome to maximize the revenue generation potential of managed services?
What are the key success factors in harnessing managed services to flatten CAPEX?
Is there a consensus in the industry yet that managed services can positively affect the OPEX picture of service providers?
What are the key success factors in harnessing managed services to flatten OPEX?
If so what would that role be?
Are there current examples of managed services playing such a role?
Is there a down side to managed services in terms market valuation?o How will the most successful carriers and service providers in telecom apply managed services strategies to maximize their market position?
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Wu Zhou
Senior Research Analyst
IDC's Network Life-Cycle Services
Bio
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Andy Rabhan
Vice-President
Managed Services,
Lucent Worldwide Services
Bio
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Ken Dolsky
Director of Professional Services
InfoTech: The Telecom Intelligence Group
Bio
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Questions? Contact telecom@accessintel.com
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