Parsippany, NJ, June 29, 2009 – Despite the economic downturn, the just-released T3i Group “InfoTrack for Enterprise Communications 1Q09 Report for North America” shows U.S.-based small businesses (those that use between two and 100... [read more]
Parsippany, NJ, June 25, 2009 -- T3i Group's newest InfoTrack for Enterprise Services (IES) report, "The State of Fixed Mobile Convergence (FMC) in the Workplace," found that more than half of T3i Group's international enterprise and small and... [read more]
Parsippany, NJ, June 18, 2009 -- T3i Group's latest research on contact center shipments shows 2008's growth in global agents, though slight at 1.6%, was due in part to customers accelerating purchases in anticipation of budget cuts. In addition, Canada's 17%... [read more]
Parsippany, NJ, May 13, 2009 - T3i Group’s latest InfoTrack for Converged Applications research on voice and unified messaging (UM) found that global mailbox shipments increased by almost 3 million, a robust 17%, in 2008. Manufacturer revenue, however... [read more]
Parsippany, NJ, May 11, 2009 - According to a T3i Group primary research study of nearly 300 business decision-makers, 47% expect to spend less on Unified Communications (UC) applications in 2009 than they did in 2008; only 27% plan to spend more this year... [read more]
Parsippany, N.J., April 15, 2009 -- According to new research from T3i Group LLC, 2008 global line shipments were down 6 percent compared with 2007, and the price per line also decreased significantly, both as a result of the worldwide economic downturn... [read more]
Parsippany, N.J., March 26, 2009 -- T3i Group has expanded its portfolio of online product-comparison databases with the UC3 Database, the first tool that provides in-depth, side-by-side analysis of unified communications (UC) clients sold by major UC... [read more]
Parsippany, N.J., March 25, 2009 - New research from T3i Group LLC confirms all sectors of the telecommunications manufacturing industry have been affected negatively by the global economic situation. However, the major North American networking suppliers ... [read more]
Parsippany, N.J., February 23, 2009 -- According to T3i Group LLC, its new “Collaboration Tactics” database can help businesses properly deploy collaboration services and products in order to increase productivity and efficiency, lower overall... [read more]
Parsippany, N.J., February 18, 2009 – New contact-center research from T3i Group LLC shows global shipments of ACD agent positions during the first six months of 2008 totaled 1.5 million, compared with 1.4 million during the first half of 2007 for... [read more]
Parsippany, N.J., February 11, 2009 -- According to recent research conducted by T3i Group LLC regarding third-quarter 2008 Internet Protocol telephony (IPT) market share on a worldwide basis, five well-known manufacturers dominated the scene: Cisco, Siemens... [read more]
Parsippany, NJ, February 5, 2009 - According to a recent T3i Group primary research study, U.S. enterprises, defined as businesses with more than 500 employees, intend to implement Microsoft’s Office Communications Server (OCS) 2007 at 30% of their... [read more]
Parsippany, N.J., February 4, 2009 – A recently released T3i Group report on the U.S. Hosted Internet Protocol telephony (IPT) market found demand is increasing for off-premises voice and connectivity service solutions. With Voice over IP (VoIP)... [read more]
Parsippany, NJ, January 7, 2008 – A recent T3i Group survey of enterprise decision-makers from U.S. and international companies found that demand for managed services supporting unified communications will grow in parallel with the development of... [read more]
Parsippany, NJ, January 5, 2009 — According to a new T3i Group research report, global manufacturer revenues from enterprise unified messaging (UM) and voicemail systems reached $604M for the first half of 2008, which was 17% above the same period a... [read more]
T3i Group Finds NEC Leads U.S. SMB Shipments over Avaya, Cisco, Mitel and Nortel IRVING, Texas--(BUSINESS WIRE)--NEC Unified Solutions, Inc. (NEC), a leader in enterprise business communications, today announced that T3i Group has named NEC the 2007 SMB U.S... [read more]
Parsippany, NJ, December 22, 2008 — According to a new T3i Group research report, the US enterprise communications system market declined 7% in the third quarter to $1.01B compared with the same period a year ago. Although 3Q revenues grew 8% over 2Q... [read more]
Parsippany, NJ December 11, 2008 - According to TelecomTactics, the T3i Group division that maintains the online comparative database of telephony and related applications systems used throughout the telecommunications industry, two-thirds of telephony system... [read more]
Parsippany, NJ, December 10, 2008 – A recent T3i Group survey of enterprise decision-makers found that the use and scope of telephony system maintenance contracts are growing. Facing large software-based technology investments with new integration... [read more]
Parsippany, NJ November 24, 2008 - According to a T3i Group research report, global enterprise telephony system revenues increased 1% in the second quarter of this year, but were down 9% from the same period a year ago, to $3.8 billion. Despite... [read more]
Parsippany, NJ October 20, 2008 - According to a recent T3i Group primary research study of enterprise market demand for Unified Communications, 65% of enterprises in the U.S. are implementing, trialing or planning to implement Unified... [read more]
Parsippany, NJ October 10, 2008 – IT departments will grow their use of outside partners for unified communications (UC) technology planning over the next two years, and these client engagements are direct avenues to growth for providers of professional... [read more]
Parsippany, NJ September 17, 2008 – As individuals increasingly demand unified communications applications in the workplace, the market for professional services across all business size segments will increase. This employee-driven proliferation of... [read more]
Parsippany, NJ, September 17, 2008 -- As individuals increasingly demand unified communications applications in the workplace, the market for professional services across all business size segments will increase. This employee-driven proliferation of unified... [read more]
Parsippany, NJ, September 3, 2008 -- According to the T3i Group LLC's latest "InfoTrack for Converged Applications" (ICA) research report on the global contact center market, shipments of premises-based agent positions in the U.S. declined... [read more]
Parsippany, N.J., August 20, 2008 -- T3i Group LLC announced today that Donald Stuart will join the firm’s InfoTech division as Market Research Specialist. Stuart previously was a Research Director at Gartner, Inc., where he focused on network services... [read more]
Parsippany, N.J. Aug. 11, 2008 -- According to a recent InfoTech primary research study of the Small and Medium Business (SMB) market demand for Unified Communications (UC), about 70 percent of U.S. SMBs are implementing, trialing or planning to... [read more]
PARSIPPANY, N.J., Aug, 5, 2008 -- T3i Group LLC, an investor-backed company formed by financier Richard Dorfman, announced today that it has acquired the Telecom Intelligence Group (TIG) division of Access Intelligence. The acquisition closed on Aug. 1, 2008... [read more]
Parsippany, N.J. July 8, 2008 According to the latest Telecom Intelligence Group “InfoTrack for Converged Applications” (ICA) report on messaging, the 2007 global voice mail/unified messaging mailbox market grew 6.5 percent year over year, led by... [read more]
Parsippany, NJ, February 1, 2008 -- According to the latest “InfoTrack for Converged Applications” market-research report from The Telecom Intelligence Group, during the first half of 2007, global messaging market growth was up 7.3 percent (in... [read more]
Parsippany, NJ January 15, 2008 According to the latest Telecom Intelligence Group report, “2007 Enterprise Converged Applications Market Analysis and Forecast,” which is part of the InfoTrack for Unified Communications program, enterprise belief... [read more]
PRWEB Parsippany, NJ January 4, 2008 According to the latest Telecom Intelligence Group "InfoTrack for Enterprise Mobility" report, as smartphones become more advanced and network speeds become faster, the promise of full, portable mobility finally... [read more]
Parsippany, NJ December 14, 2007 Even though smartphone penetration at the enterprise level hasn’t topped 10 percent yet, a recent poll of enterprise wireless subscribers found 84 percent of respondents saying they use a smartphone, with BlackBerry the... [read more]
Parsippany, NJ December 7, 2007 According to the just released “InfoTrack for Enterprise Services –Professional Services Report, November 2007,” convergence and IP telephony (IPT), wireless, Internet, video, instant messaging (IM)... [read more]
Parsippany, NJ December 4, 2007 – According to a new report from The Telecom Intelligence Group “InfoTrack for Converged Applications – First Half 2007 Global Contact Center Report,” growth in contact center shipments for the CALA... [read more]
Parsippany, NJ, November 26, 2007 – According to an exclusive special report now available from TelecomWeb, Google’s recently announced “Android” is “just another mobile Linux,” rather than any real technical... [read more]
Parsippany, NJ (PR WEB) November 7, 2007 – According to new research from The Telecom Intelligence Group's "InfoTrack for Enterprise Services (IES)," large systems integrators and managed-service providers are beginning to move below the first... [read more]
Parsippany, NJ (PR WEB) October 9, 2007 – At a high level, the overall market for enterprise professional services is strong, and extraordinary opportunities are emerging in convergence professional services. According to a recently released forecast... [read more]
Parsippany, NJ (PR WEB) September 19, 2007 – The latest “InfoTrack for Maintenance Services Report” examines the impact of maintenance service and support on VoIP solutions and vendor selections in current and software model fashions... [read more]
PR WEB Parsippany, NJ August 30, 2007 According to the just released “InfoTrack for Enterprise Services – Managed Services Track, August 2007” report, most global subscribers to managed services are “very... [read more]
Parsippany, NJ PRWEB August 30, 2007 According to just-released “InfoTrack for Converged Applications” reports detailing 2006 global and North American messaging sales and market shares, the markets for voice... [read more]
PR WEB Parsippany, NJ August 16, 2007 According to the latest InfoTech “InfoTrack for Enterprise Mobility” report, with more smartphones being introduced into the market from the major handset OEMs -- coupled with a growing mobile... [read more]
PR WEB Parsippany, NJ August 15, 2007 According to InfoTech’s “2007 InfoTrack on Microsoft and Disruptive Convergence program: Enterprise and SMB Strategies for Implementing Microsoft’s VoIP Solution,” 46 percent of enterprises... [read more]
PR Web May 16, 2007 Parsippany, NJ TelecomWeb’s “The Next Generation Contact Center Report” (www.telecomweb.com/ccr) features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center... [read more]
PR WEB Parsippany, NJ May 4, 2007 A new InfoTrack for Enterprise Mobility (IEM) study found that although enterprise expenditure on Fixed-Mobile Convergence (FMC) was in its early stages during 2006, the trend toward adoption of such voice solutions... [read more]
PR Web May 2, 2007 Parsippany, NJ TelecomWeb’s “The Next Generation Contact Center Report” features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP contact-center environment. This... [read more]
PR WEB April 24, 2007 Parsippany, NJ A new InfoTrack market research study reveals that, by 2009, more than half of the Small and Medium Business (SMB) users of IP-PBXs will utilize multiple devices to access their IP-PBXs and associated applications... [read more]
PR Web April 18, 2007 Parsippany, NJ TelecomWeb’s “The Next Generation Contact Center Report” recently conducted a study of contact center professionals to find out if contact centers are perceived by senior enterprise management... [read more]
PR Web March 21, 2007 Parsippany, NJ TelecomWeb’s “The Next Generation Contact Center Report,” has published an analysis of the impact of QPM on the Top Ten Leverage Points for Improving Contact Center Performance. The results... [read more]
PR Web Feb 28, 2007 Parsippany, NJ. Recent analysis of hospitality solutions by database publisher TelecomTactics shows that a focus on the “guest experience,” particularly in high-end hotels, has brought about a significant transformation in... [read more]
