International Edition
Learn about The Telecom Intelligence Group's mission and key contacts, view our latest press releases, search our site and send us your feedback.
Home News & Analysis Market Research Consulting Advertise Contact
Mission Statement | Press Releases | Site Map
Login
You are not logged in.

Press Releases

Tuesday, July 8, 2008

InfoTech: AsiaPac Led 2007 Global Messaging Mailbox Growth, Sales

Parsippany, N.J. July 8, 2008 According to the latest Telecom Intelligence Group “InfoTrack for Converged Applications” (ICA) report on messaging, the 2007 global voice mail/unified messaging mailbox market grew 6.5 percent year over year, led by... [read more]

Friday, February 1, 2008

Global 1H07 Voice/Unified Messaging Unit Sales Up 7.3%

Parsippany, NJ, February 1, 2008 -- According to the latest “InfoTrack for Converged Applications” market-research report from The Telecom Intelligence Group, during the first half of 2007, global messaging market growth was up 7.3 percent (in... [read more]

Tuesday, January 15, 2008

Enterprises Embrace Converged Apps, Revenues Continue Ramp-Up

Parsippany, NJ January 15, 2008 According to the latest Telecom Intelligence Group report, “2007 Enterprise Converged Applications Market Analysis and Forecast,” which is part of the InfoTrack for Unified Communications program, enterprise belief... [read more]

Friday, January 4, 2008

With Smartphone Use Surging, Enterprises Must Consider, Test, Secure New Apps

PRWEB Parsippany, NJ January 4, 2008 According to the latest Telecom Intelligence Group "InfoTrack for Enterprise Mobility" report, as smartphones become more advanced and network speeds become faster, the promise of full, portable mobility finally... [read more]

Friday, December 14, 2007

Will Microsoft Convert RIM Enterprise Smartphone, Datacard Users?

Parsippany, NJ December 14, 2007 Even though smartphone penetration at the enterprise level hasn’t topped 10 percent yet, a recent poll of enterprise wireless subscribers found 84 percent of respondents saying they use a smartphone, with BlackBerry the... [read more]

Friday, December 7, 2007

Convergence, Open Environments Push Professional Services Take-Up  

Parsippany, NJ December 7, 2007 According to the just released “InfoTrack for Enterprise Services –Professional Services Report, November 2007,” convergence and IP telephony (IPT), wireless, Internet, video, instant messaging (IM)... [read more]

Wednesday, December 5, 2007

CALA Brightest Spot in Otherwise Flat Market for Contact Centers (1H07)

Parsippany, NJ December 4, 2007 – According to a new report from The Telecom Intelligence Group “InfoTrack for Converged Applications – First Half 2007 Global Contact Center Report,” growth in contact center shipments for the CALA... [read more]

Friday, November 30, 2007

Why Google’s ‘Android’ Is More About Advertising And Less About Business  

  Parsippany, NJ, November 26, 2007 – According to an exclusive special report now available from TelecomWeb, Google’s recently announced “Android” is “just another mobile Linux,” rather than any real technical... [read more]

Wednesday, November 7, 2007

Managed Services Go Competitive, Continue To Target Large Enterprises, SMBs

Parsippany, NJ (PR WEB) November 7, 2007 – According to new research from The Telecom Intelligence Group's "InfoTrack for Enterprise Services (IES)," large systems integrators and managed-service providers are beginning to move below the first... [read more]

Wednesday, October 10, 2007

Convergence Will Drive Enterprise Professional Services Through 2012

Parsippany, NJ (PR WEB) October 9, 2007 – At a high level, the overall market for enterprise professional services is strong, and extraordinary opportunities are emerging in convergence professional services. According to a recently released forecast... [read more]

Thursday, September 20, 2007

VoIP Maintenance Service Customer Satisfaction A Critical Success Factor 

Parsippany, NJ (PR WEB) September 19, 2007 – The latest “InfoTrack for Maintenance Services Report” examines the impact of maintenance service and support on VoIP solutions and vendor selections in current and software model fashions... [read more]

Wednesday, August 29, 2007

Current Satisfaction With Managed Services Will Push More Global Uptake

PR WEB  Parsippany, NJ  August 30, 2007  According to the just released “InfoTrack for Enterprise Services – Managed Services Track, August 2007” report, most global subscribers to managed services are “very... [read more]

Wednesday, August 29, 2007

2006 Global Voice/Unified Messaging Manufacturer Revenues Surpass $910M

Parsippany, NJ   PRWEB   August 30, 2007    According to just-released “InfoTrack for Converged Applications” reports detailing 2006 global and North American messaging sales and market shares, the markets for voice... [read more]

Thursday, August 16, 2007

InfoTech Report Details Growing Opportunities For Third-Party Wireless Support Services Vendors

PR WEB  Parsippany, NJ August 16, 2007 According to the latest InfoTech “InfoTrack for Enterprise Mobility” report, with more smartphones being introduced into the market from the major handset OEMs -- coupled with a growing mobile... [read more]

Tuesday, August 14, 2007

Enterprise, SMB Decision Makers Favor Microsoft For Voice-Related Systems

PR WEB  Parsippany, NJ August 15, 2007 According to InfoTech’s “2007 InfoTrack on Microsoft and Disruptive Convergence program: Enterprise and SMB Strategies for Implementing Microsoft’s VoIP Solution,” 46 percent of enterprises... [read more]

Friday, May 18, 2007

This Week on TelecomWeb’s “The Next Generation Contact Center Report”: News Briefs and Feature Articles

PR Web May 16, 2007 Parsippany, NJ TelecomWeb’s “The Next Generation Contact Center Report” (www.telecomweb.com/ccr) features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center... [read more]

Friday, May 4, 2007

Vendors, Carriers Fight For Growing Enterprise FMC Voice Contracts

PR WEB  Parsippany, NJ May 4, 2007 A new InfoTrack for Enterprise Mobility (IEM) study found that although enterprise expenditure on Fixed-Mobile Convergence (FMC) was in its early stages during 2006, the trend toward adoption of such voice solutions... [read more]

Wednesday, May 2, 2007

This Week on TelecomWeb’s “The Next Generation Contact Center Report”: News Briefs and Feature Articles

PR Web May 2, 2007 Parsippany, NJ TelecomWeb’s “The Next Generation Contact Center Report” features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP contact-center environment. This... [read more]

Wednesday, April 25, 2007

InfoTrack Report Shows IP-PBXs Spawn Multiple Devices

PR WEB April 24, 2007 Parsippany, NJ  A new InfoTrack market research study reveals that, by 2009, more than half of the Small and Medium Business (SMB) users of IP-PBXs will utilize multiple devices to access their IP-PBXs and associated applications... [read more]

Thursday, April 19, 2007

New TelecomWeb Survey Reveals More C-Level Support Needed For Contact Centers

PR Web April 18, 2007  Parsippany, NJ  TelecomWeb’s “The Next Generation Contact Center Report” recently conducted a study of contact center professionals to find out if contact centers are perceived by senior enterprise management... [read more]

Wednesday, March 21, 2007

New on TelecomWeb: Quality Process Management in the Contact Center – A “Back to Basics” Approach Generates Enormous Dividends

PR Web March 21, 2007  Parsippany, NJ  TelecomWeb’s “The Next Generation Contact Center Report,” has published an analysis of the impact of QPM on the Top Ten Leverage Points for Improving Contact Center Performance. The results... [read more]

Wednesday, February 28, 2007

IP-Based Hospitality Improves The Guest Experience As Vendors Turn to Third Parties

PR Web Feb 28, 2007 Parsippany, NJ. Recent analysis of hospitality solutions by database publisher TelecomTactics shows that a focus on the “guest experience,” particularly in high-end hotels, has brought about a significant transformation in... [read more]

Friday, February 23, 2007

TelecomWeb Launches Next Generation Contact Center Report As A Free Resource For Call Center Professionals

PR Web February 23, 2007  Parsippany, NJ  TelecomWeb recently launched  “The Next Generation Contact Center Report,” a free web site with weekly news briefs, white papers, case studies, and research and analysis geared toward... [read more]

Friday, February 9, 2007

TelecomWeb: IP Telephony Competition For Underserved SMB Market Accelerates

PR Web February 9, 2007 Parsippany, NJ   According to a new InfoTrack report, the U.S. small business market (SMB) is buying IP Telephony (IPT) in a big way – and in several flavors.    InfoTrack for Enterprise Communications’... [read more]

Wednesday, February 7, 2007

TelecomWeb: Nortel Took the Lead in Volatile Voice/Unified Messaging Market

PR Web February 7, 2007 Parsippany, NJ  In the new “1H 2006 InfoTrack for Converged Applications Messaging Report”, InfoTech’s new analysis of voice and unified messaging CPE shipments shows Nortel assumed the Number One global position... [read more]

Monday, February 5, 2007

TelecomWeb: Annual Services Report Reveals High Customer Satisfaction Drives Additional Purchases

PR WEB February 5, 2007 Parsippany, NJ   TelecomWeb reports that services buyers of Maintenance, Professional and/or Managed Services are most influenced by personal experience when selecting a services vendor. The new “InfoTrack for... [read more]

Monday, January 29, 2007

TelecomWeb: Microsoft’s Disruptive Impact on the IP Telephony Market

PR WEB January 29, 2007  Parsippany, NJ A new InfoTrack market research study describes in detail the disruptive impact Microsoft is having on the market for IP Telephony (IPT) systems as well as on the market for Unified Communications (UC)... [read more]

Wednesday, January 24, 2007

Report Says Businesses Prefer Buying Hosted IP PBX, Voice Apps From Voice-System Manufacturers; Presses Importance Of ITIL Certification

PR WEB January 23, 2007 Parsippany, NJ TelecomWeb reports that managed-services decision makers are biased to select voice-system manufacturers as providers of hosted telephony and voice applications. In addition, managed-services decision makers are... [read more]

Thursday, January 18, 2007

TelecomWeb: Global Market For Contact Centers Exceeds Forecasts

PR WEB January 18, 2007 Parsippany, N.J.   According to TelecomWeb’s new InfoTrack for Converged Applications “First-Half 2006 Contact Center Report,” global contact-center shipments for the first half of 2006 showed worldwide... [read more]

Wednesday, January 17, 2007

Survey Sez: Maintenance Service Providers Leave Money On The Table

  PR WEB Parsippany, NJ January 17, 2007  According to a new InfoTrack for Enterprise Services study, maintenance service providers are not leveraging their presence when it comes to voice-communications support, thus missing out on lucrative new... [read more]

Friday, December 15, 2006

Enterprises Now Willing To Outsource Wireless Network Security

PR WEB  Parsippany, NJ   December 15, 2006  According to a new mobile communications report issued by InfoTech: The Telecom Intelligence Group, two-thirds of enterprise decision-makers now are willing to seek outside assistance when it... [read more]

Friday, December 15, 2006

TelecomWeb Executive Q&A: Financial Implications for Service Providers Implementing Managed Services

PR Web Parsippany, NJ December 15, 2006  Service providers should know that a company that considers a move to managed services likely will ask the following questions: Can we make money with them? What barriers or problems or old ways of thinking do we... [read more]

Monday, December 11, 2006

TelecomWeb White Paper Details Managed Security Opportunities for Service Providers

PR Web Parsippany, NJ December 11, 2006  According to a new white paper from TelecomWeb: The Telecom Intelligence Group, network and information security is a constantly moving target. The paper, “Managed Security Services Are In High Demand, and... [read more]

Monday, December 11, 2006

TelecomWeb Releases Hosted versus Premises IP Telephony TCO Calculator

(PRWeb) Parsippany, NJ December 11, 2006 Now available is the proprietary “Hosted vs. Premises IP Telephony Total Cost of Ownership (TCO) Calculator,” developed by The Telecom Intelligence Group, that provides decision support for the purchase of... [read more]

Wednesday, December 6, 2006

InfoTech Research: IP Convergence Dominated 3Q PBX Line Shipments

PR WEB Parsippany, NJ December 6, 2006  The InfoTrack for Enterprise Communications (IEC) 3Q06 Report reveals IP convergence dominated global PBX line shipments for 3Q06, at 73 percent of the growing $14B annual market. Traditional PBX and... [read more]

Tuesday, October 17, 2006

On-Demand Webcasts Explore Strategic, Technical and Operational Issues in Emerging Telecom Networking Environments

PR Web October 17, 2006 – The TelecomWeb Fall Webcast Series, produced by The Telecom Intelligence Group, currently is available on-demand at www.telecomweb.com. The series features the presentation of exclusive research on market trends on critical... [read more]

Tuesday, October 10, 2006

Tarifica Publisher To Address ITU WTI Session

PR WEB Geneva, Switzerland October 10, 2006 – John Lilley, EMEA Director for The Telecom Intelligence Group and publisher of U.K. consultancy Tarifica, a division of The Telecom Intelligence Group, will address International Telecommunication Union... [read more]

Wednesday, September 20, 2006

Customer Satisfaction With IP-PBX Installation & Implementation Service Ushers In Convergence Services Market Participation

PR Web  September 20, 2006  Parsippany, N.J.   In its recently published “InfoTrack for Enterprise Services – Professional Services Track” report, InfoTech, part of The Telecom Intelligence Group, reports that... [read more]

Friday, September 15, 2006

The Telecom Intelligence Group Announces New Webcast: The Financial Impact of Managed Services on Service Providers

PR Web September 15, 2006 Parsippany, NJ – The Telecom Intelligence Group today announced it will host a new webcast on “The Financial Impact of Managed Services on Service Providers”, as part of its Fall Webcast Series. The webcast... [read more]

Thursday, September 14, 2006

VeriSign, Inc. and The Telecom Intelligence Group Announce Webcast on “Mobile Device Security and Management for Network Operators” 

PR Web Parsippany, NJ September 14, 2006 -- The Telecom Intelligence Group announced a new webcast on “Mobile Device Security and Management for Network Operators,” as part of its Fall Webcast Series.   Sponsored by VeriSign and TelecomWeb... [read more]

Friday, September 8, 2006

New From InfoTech: Unified Communications Drives Tremendous Growth For Converged Applications In the SMB Market

PR Web September 8, 2006 Parsippany, NJ  According to the just-published InfoTrack for Converged Communications: SMB Converged Applications Market Analysis and Forecast, during the next five years, revenue growth from SMB converged applications will... [read more]

Thursday, September 7, 2006

TelecomWeb Announces New Wireless Communications Webcast: “The Business of Mobile TV: Pricing, Content and Predictions”

  PR Web September 7, 2006 Parsippany, NJ   TelecomWeb: The Telecom Intelligence Group will present a Webcast analyzing on one of the most exciting and challenging opportunities in wireless communications and television broadcasting: ... [read more]

Friday, September 1, 2006

The Telecom Intelligence Group Launches Fall Webcast Series

PR WEB August 31, 2006 Parsippany, NJ The Telecom Intelligence Group announces its multi-sponsored 4-part Fall Webcast Series on current topics affecting telecommunications business, including device management and security, maximizing revenue with managed... [read more]

Wednesday, August 23, 2006

The Telecom Intelligence Group Cracks Asia-Pacific Market 

Real-Time Global Tariffs Data To Include Chinese, Asian Focus PR WEB Beijing, China – August 23, 2006 – The Telecom Intelligence Group announced today plans for the expansion of its business in the Asia-Pacific region, starting with the opening of... [read more]

Tuesday, July 18, 2006

IEC North America 1Q06 Report: IP Telephony’s Dominance Of Business Communications Market Is Accelerating

  PR WEB Parsippany, NJ July 18, 2006   The InfoTrack for Enterprise Communications (IEC) 1Q North America Report reveals IP telephony continues to dominate business communication-line shipments. Sixty-three percent of 1Q06 U.S. line shipments... [read more]

Monday, July 17, 2006

Maintenance, Managed and Professional Services Satisfaction Impacts Future Service Purchase Decisions

PR Web Parsippany, N.J. July 17,2006 In its recently published InfoTrack for Enterprise Services – Annual Services Review report, InfoTech: The Telecom Intelligence Group, reports that the value of execution excellence in any one service is intertwined... [read more]

Tuesday, June 27, 2006

TelecomWeb Named A Top 20 Website Traffic Gainer By min’s B2B

PR Web Parsippany, NJ June 27, 2006 TelecomWeb.com, the leading news and market intelligence Web site covering the telecommunications industry, was ranked by min’s B2B as one of the top traffic gainers during the past year. min’s B2B, published... [read more]

Wednesday, June 21, 2006

Enterprise Smartphones: Now the Heavy Lifting Begins

More than three-quarters of U.S. and EMEA enterprise decision makers recently interviewed by InfoTech for its Driving Enterprise Smartphone Sales report have begun equipping mobile workers with smartphones. PR Web Parsippany, NJ June 20, 2006 Smartphone... [read more]

Tuesday, June 20, 2006

InfoTech Analysts Available For Nokia/Siemens Comment

PR Web Parsippany, NJ June 19, 2006 TelecomWeb.com today reported that Nokia and Siemens have agreed to merge their communication-service-provider businesses to create a global fixed/mobile convergence industry giant with $20 billion in annual sales, thus... [read more]

Monday, June 12, 2006

Global Tariffs Consultancy Tarifica Announces Key Organizational Changes

PR Web London, UK June 12, 2006   Global tariffs consultancy Tarifica, part of The Telecom Intelligence Group, today announced two major organizational changes. John Lilley, Director of EMEA (Europe, Middle East and Africa) for the group is now also... [read more]

 

 

Interested in participating in one of our surveys? We're currently offering five chances to win $100 to Amazon.com. Qualify through our Voice/Unified Messaging Survey.

Just Published, Exclusive Research:



Tarifica

recent reports

InfoTrack for Enterprise Communications
recent reports

InfoTrack for Enterprise Services
recent reports

InfoTrack for Unified Communications
recent reports

InfoTrack for Converged Applications
recent reports

InfoTrack for Enterprise Mobility
recent reports

TelecomTactics
recent reports

 
 
TelecomWeb Network
About Us | Feedback | Advertise | Sitemap
e-Letters | RSS | White Papers | Webinars